Re: MtGox withdrawal delays [Gathering]

Any educated guess on when Gox will allow withdraw of BTCs again (assuming it will happen)?

are we talking about days, weeks or months?

I don't like making guesses, so I'll let you all interpret this for yourselves:

Quote from: MagicalTux in #mtgox

04:05 <@MagicalTux> [12:05:05] MagicalTux: would you consider a work around for manual bitcoin withdrawal if you can't get that consensus in a 'reasonable timeframe' ie, the next week <- establishing a standard shouldn't take that long, but if indeed it takes longer we might just go on with the proposal we included in the announcement we did monday

Other news which may influence how you plan your BTC purchases when the BTC withdrawal floodgates open:

Quote from: SarahCoinBit in #mtgox

11:57 <@SarahCoinBit> Diabolicus_Work I've had more requests to cancel fiat withdrawals in the last two days than i have in the last two months

I.e: The amount of fiat on MtGox is increasing rapidly.

Think about this for a moment: If I made up a fake quote here where MagicalTux allegedly told me in private that MtGox would resume BTC withdrawals tomorrow morning, I could make a million by buying buckets of BTC on MtGox just before I posted it, and selling as soon as people start denouncing it as a fake. Just by abusing your trust in me. It will probably only work once, but that is all I need. I can retire afterwards. Always beware of market manipulation. And note that my quotes above, which are correct, may be carefully selected and placed in a different context to manipulate the market. Always be very critical to news and reports when you don't have the full story first hand, and take speculation for what it is: 100% made up, often for the purpose of manipulating the market.

thanks for the info.

As indicated by the forum, I am a newbie (quite accurate), so this follow up question may seem obvious for many people but not to me:
where did you get this info? are you in direct contact with Gox (i.e. IRC or something similar)?

and if so, how can other people can contact Gox staff?

by opening a ticket in mt gox support section however in 3 weeks i have received nothing but the same copy paste email, I think a couple of people in this thread claim they have direct access to gox support that others do not don't know validity of this off course.

11. feb. 2014 kl. 11:14 skrev Sharon Support <notifications-info@mtgox.com>:

## Please do not write below this line ##
Ticket #181588: Withdraw
Your request (#181588) has been updated.

To review the status of the request and add additional comments, follow the link below:
http://support.mtgox.com/requests/181588

You can also add a comment by replying to this email.

Sharon Support, Feb 11 19:14:
Dear Torkild,

Thank you for contacting us. I have cancelled the withdrawal as requested and the funds has been credited back to your account. You will have to add a bank account with transfer type "euro" to withdraw EUR funds through SEPA withdrawal method. Currently, SEPA withdrawals takes up to 6 weeks to be processed. Please note that only EUR funds can be withdrawn through SEPA. You may buy bitcoins using NOK funds and sell them in EUR by creating a EUR wallet if you wish to withdraw EUR funds through SEPA.

To create a EUR wallet > Login to Mtgox account > Select Settings tab > Under preferences > Select EUR as the main currency and click Save.

Best regards,

MtGox Team
https://www.mtgox.com

[Attention: Please protect your account using OTP to ensure that your funds are safe and secure. Failing to do so makes your information vulnerable to hackers.
Please visit https://mtgox.com/security]

Taborresen, Feb 10 20:20:
The withdrawal states confirmed. Can you stop it and and transfer the withdrawal back to MT.Gox so i can withdraw with SEPA instead. As we have talked about.?

Torkild

6. feb. 2014 kl. 07:36 skrev Sharon Support <notifications-info@mtgox.com>:

Taborresen, Feb 10 20:13:
Hi again Sharon.

Thanks for the good support. Can you cancel the withdrawal that we have talked about in these mails and i can put in an SEPA withdrawal instead.?

Torkild

6. feb. 2014 kl. 07:36 skrev Sharon Support <notifications-info@mtgox.com>:

Sharon Support, Feb 06 15:36:
Dear Torkild,

Thank you for contacting us. Yes, it will be processed faster than International wire transfer.

Best regards,

MtGox Team
https://www.mtgox.com

[Attention: Please protect your account using OTP to ensure that your funds are safe and secure. Failing to do so makes your information vulnerable to hackers.
Please visit https://mtgox.com/security]

Taborresen, Feb 05 16:16:
But will it be faster then waiting for inter nation wire withdrawal?

5. feb. 2014 kl. 08:15 skrev Sharon Support <notifications-info@mtgox.com>:

Sharon Support, Feb 05 16:15:
Dear Torkild,

Thank you for contacting us. Yes, you still have the option to cancel the withdrawal. As of now SEPA withdrawals are delayed because of the huge backlog which is yet to cleared. We are expecting the issues to be sorted out soon and put things back to normal.

Best regards,

MtGox Team
https://www.mtgox.com

[Attention: Please protect your account using OTP to ensure that your funds are safe and secure. Failing to do so makes your information vulnerable to hackers.
Please visit https://mtgox.com/security]

Taborresen, Feb 04 21:14:
Is it possible to cancel the request/withdrawal, i am getting an SEPA account from my bank. Is that faster?

Sharon Support, December 31, 2013 23:56:
Dear Torkild,

Thank you for contacting us. We have merged the tickets for better followup.

Sorry for the delay on replying. Due to the high volume in support requests we were unable to answer swiftly.

On checking I can see that you have made a withdrawal on 2013-11-19 which is yet to be processed.

Due to a change in our banking system we are currently experiencing a huge back-log of withdrawals that we need to process.

Our team is working hard to increase transaction speeds.

It will take a few weeks to get back to normal, and we thank you for your patience during this time.

Again, we apologize for the delay and we will contact you once your withdrawal has been processed.

Best regards,

Mt.Gox Team
https://www.mtgox.com

[Attention: Please protect your account using OTP to ensure that your funds are safe and secure. Failing to do so makes your information vulnerable to hackers.
Please visit https://mtgox.com/security]

Sharon Support, December 31, 2013 23:54:
Request #184303 "Re: [Mt.Gox] Withdraw from your ..." was closed and merged into this request. Last comment in request #184303:

I am of course talking about the NOK (Norwegian Krone) withdrawal dated 19.11.2013

29. des. 2013 kl. 02:01 skrev Support Desk <info@mtgox.com>:

This i my comunication with Gox the last weeks. They answer me at least. Maybe they have a crush on Norwegian people.