Hello,
Last monday, I made a withdrawal of 0.401 btc, my btc was substracted but was never send to the destination account. Im asking support, but they rarely answer. Because more than 3 days passed after I made the withdrawal and It was never sent, cancel that transaction and give me my btc back because the destination of the transacction is no longer valid.
Ticket is :
#BOG-719-67793