I sent an email but will post here just in case it wasn't seen.
I requested withdrawal of Nxt and it never arrived.
From account history
12 Feb 18:01 -1,378.00000000 NXT Withdrawal, address: 3188455998465548903, TrxID:
No trxID is listed.
I assume you clicked release?
Yep.
Here's a prior withdrawal with a TrxID:
05 Feb 06:43 -1,426.00000000 NXT Withdrawal, address: 3188455998465548903, TrxID: 9789294727222890658