Hello RacingStar,

Thank you for playing with us. If you have not received your cash out please write to our support. I have relayed to the concerned department. If there is an issue that still persists, it will be looked at and solved as soon as possible.

Regards

As you mentioned, bustabit has consistently processed huge withdrawals instantly without bullshit. Pretty much everyone else screws this up. It blows my mind that other casinos will make people wait a day or more days to get their winnings, so they can "investigate" or what ever. You often get someone who's super happy about having won money (and thus had a great experience) and then stress them out while they're anxiously awaiting their withdrawal. I realize there's a security trade-off to be made, but I'm pretty sure that instantly processing huge withdrawals and wins is the right way to go.