Update: I finally got the cashout.
Hello
RacingStar,
Congratulations on your win! We're glad we can bring resolution to your concern.
Even though at times some tickets take more time than usual to get resolved, as a team we are working every day to improve our customer service response time and keep our community of players happy and focused on what they came to do and that is
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Hoping to see you soon on our platform, may luck be with you!
Regards,
BitcoinVideoCasino