@Avirunes
Yes they finished investigation and reached on conclusion. Now my suggestion is to just wait for official explanation (findings on which they concluded the result) from the management. I am sure once admin will be online, he will provide the facts.
EDIT : Here is the recent reply in official forum from admin of luckygames. --->
https://forum.luckygames.io/d/3768-i-need-help/27