There is a question you're not answering here. They told you to verify your ID,  but you didn't say what happened next, you only said that you answered their questions alone. So I suggest that you contact their customer support and tell them to explain to you why your account is still blocked till now, you have the right to know why,  unless they have turned to scammers and wants to take a run with your money. Or you can even go to reddit and message one of those old members there through  private message and explain to them to see if they can help you out or help you post it by themselves on that thread and have everyone look into it.