биржа соскамилась?
не могу поставить ордер на продажу, и не выводят токены
написал в поддержку требуют фото паспорта, селфи и справку о месте жительстве

на каком основании? даже полицейский не имеет права без оснований требовать показать паспорт

какое право ноу нейм из интернета имеет требовать мой адрес жительства?они хотят ограбить меня? не понимаю для чего ещё им знать мой адрес.
в гости с паяльником ко мне собрались?
скамеры

Date:   2019-06-11 14:59:08
Name:   evgen

Message:

Sorry, but you are not allowed to withdraw any funds by Security Department. Please contact support.

what's happening?
 

Date:   2019-06-11 15:01:24
Name:   Mike
Printer friendly version
Message:

Dear evgen

Thank you for contacting Mercatox customer support.

We inform you that your account on the regular security check.

In this regard, we ask you to upload documents for account verification.

For verification you have to upload in your profile:
1. Photo of your ID (passport/driver license) which must be readable
2. Utility bill or bank statement
3. Selfie with your ID and the current date on the white paper in your hands.

We apologize for the inconvenience and look forward to your cooperation.


Date:   2019-06-11 15:03:21
Name:   evgen

Message:

on what basis do I have to do this? do you have the authority to demand my documents? are you the police?

if you do not return my funds to me, I will sue

Date:   2019-06-11 15:06:00
Name:   Mike

Message:

Dear evgen.

Thank you for contacting Mercatox customer support.

We are sorry for this inconvenience, after checking your account, we found that your account is on security check.

So we kindly ask you to submit the required documents on your profile page for passing this security check and checked by our security department.