Post
Topic
Board Exchanges
Topic OP
Account on kraken hack : 2fa upated withdrawal made.
by
PROZSA
on 16/06/2019, 16:29:03 UTC
Dear kraken support,

My father has just suffered an account hack.

Please lock down any funds going out of this account : 3DhycMbLLQ7tNUkbpKW9MLpxGyhZf7CeLc

And please come in contact with me so that we can start talking about damage mitigation and understanding what happened.

1) 2FA updated out of nowhere, somehow it got penetrated
2) Password updated
3) withdrawal request made to unvalidated adress

I have no clue as of yet how it is possible to update the 2FA without already possessing it.

Please help