I became convinced OKPay were scamming because I could not get any information from customer support regarding a £5k deposit. It seems my money got left behind when they changed banks for processing GBP payments but they never told me this. Eventually I got my money back when my bank made some calls for me. To be fair to them, I don't think they were scamming me now but the level of information from customer service was very poor. This was a lot of money for me and they just could not tell me where it was!