The situation of this instant crypto-exchange aggregator looks a bit shady.
Is this legit/trusted or not?

They scammed me of 15 dollars ETH a couple days ago, I opened a ticket and then the support first found a stupid excuse, then stopped replying. Then they closed the ticket.
Sorry to reply you late, can you please message me your ticket ID, I am from coinswitch.co exchange, I will look into this problem and get it resolved.