Damn, it's been a while I heard about that exchange, are they still existing? Lol, quite funny how Poloinex exchange fell from top spot, no one can ever predict such, I hope bittrex won't follow such route
Polo is much better than bittrex imo. Bittrex blackmailed users and forced for KYC if I remember correctly and Polo gave time to withdraw before the KYC program starts if I remember correctly.
they are still existing and just visit mcap site and this one still there. So many problems with it just like my friend can't even take his bitcoin from there even he already done various verification to comply with SEC regulation that already used by polo.
That makes so many people don't wanna use it again. When they have told you if they need your passport and they will be asking more after that.
Sorry to hear about your friend issue but truly speaking I haven't heard any issue with polo before, even I have withdrawn all my assets from there after doing KYC. Everything just worked fine...
Maybe your friend has a different kind of issue?