I played on casino site some days back and won a certain amount of money, i was expecting to cash out my money instantly because one of the things that lured me to the site was the fact they offer instant payment. Its been days now and am yet to get my money. Please help what can i do in this case because i am becoming impatient
PS i forgot to add that they are requesting i fill KYC form and i didn't see this before i started playing.
I haven't seen any gambling sites that are currently requesting KYC upon withdrawal though. I guess it's now a requirment to regulate and avoid money laundering. However before submitting it, check out if they are really legitimate so that you can ascertain that your identity is safe and won't be used for fraud purpose. If things doesn't work upon your action for days or even weeks then you should contact their support.
You may not have seen because you havent won an amount of money that require you to fill the form before collecting your money, there are quite a number of them although I do not have the experience but I have seen and heard stories like this and there is always an iota of truth behind such news.
You have advised him correctly and that is the best advice anyone can give, its risky to submit such vital information but if the money is worth it, then he has to do good verification to be sure its safe. I doubt if I can do that though because I understand the risk of filling KYC better.