yes you are absolutly right ... the moderator who reply to you is just replying he didn't knew real problems.. this is the only and ofiicial MATRIX bitcointalk account . ..We will test the whole details of MATRIX and we will post again annoucement thread without issues , and i hope to have some postivie feedbacks again escpically with a 100% clear and clean announcement without issues.
thank you everyone. we really apologize for this we invested a lot and we do not plan to scam people, absolutly by opposite MATRIX is 100 % legit we plan to give people a good services .. and we will do our best.
The best for your project would be indeed to back-off for now.
Delay it. Rework it. Fix what's wrong. Then when it's okay, try to relaunch ?
Fake team members on the website is something unnaceptable, and this is not a detail.
I can imagine there is a bazillion things to think when launching such a project, but you will pay the price for every shortcut you take at some point so rather don't take shortcuts, do the work now, go deep down and polish it.