UPDATE:  Since this post I have been contacted and given the benefit of doubt by admins - the 4 shares have returned pending investigation.  As I learn more I will continue to update.

I really like cryptostocks and have used them for awhile.  I still do and I am sure there is some simple explanation and correction.  Unfortauntely, after a week of sending emails to their customerservice address, I'm kind of stuck.

The situation is simple.  I had 4 shares of cryptsy and I had a contract (#218) to sell calls.  As the price of cryptsy went down, I decided to cancel the contract.  The contract shows as cancelled, not sold, and they were most certainly not exercised.  However, after this, I no longer have any cryptsy at all.  That is, the four shares the contract was written on had been cancelled, but the shares were removed from my account (no I was not paid for them, either).

I've never had issues there buying/selling/dividending, but the options are definitely hokey.  Plus, the lack of customer support/engagement is a major flag.  [is this why PETA moved to havelock?]

Any advice on how or who i should try reaching out to next to resolve the issue?  Thanks.