Hm
Dont know what went wrong but march 2018 ??
So you registered there 15 months ago ? Seems strange but even if you mean 2019 i dont remember that 3 months ago already was registration?
Anyway congrats for launching this exchange with really sup tech.
Go on onetick and look on their clients you will find Beaxy there , team is always active on discord also ceo is there each day to talk
And if you follow the progress , hm my feeling is they pretty much know what they doing