If you're working for them maybe you should let them know that they are supposed to be listening to their customers and checking out the reviews that people are dropping about them, that way they will be able to improve. I have not made use of Bitplaza before but I have seen some people who complain that the prices for stocks there are way too high. So what happened? Do you guys list products in btc and then allow them to go high as btc price goes high or you list them in high price Usd? Doing things like that means chasing your customers away.