Just unbelievable that he didn't go out of his way to sit down and talk to someone that had flown 12 hours to talk to your company. Even if all the btc are safe and there is a legitimate reason why he couldn't give the guy his coins (don't see why there is tho) there's many right ways to treat your customers and by the fact that he flew from London to try and get his coins back means hes an important customer. Instead just tries to walk past without talking and leaving him out in the rain.

Should of used it as a chance to do some good PR instead just ignored him and wouldn't comment on if BTC is safe which if they were surely they would be repeating it as its the most important thing.

Glad I haven't used Gox in a long time feel sorry for these people with huge life changing amounts tide up.

Even if all coins are returned this is surely the end for gox who is going to trust someone with there money that can't take 5 minutes out of his day to talk to a customer.