Can you post some screenshots of the errors you're getting?
I sorted it out in the end. It was a problem with the operating system. Turns out the computer was using Windows Vista (maybe there is no support for Windows Vista?

? on the dualminer website it only talks about Windows XP, 7, 8 and 8.1).
Anyway i upgraded to Windows 7 and then tried again and they installed the drivers automatically, no problem.I have 30 hashing away now at average 1900 - 2300 kh/s. Appear pretty stable for the time being. Any info about firmware upgrades for the single chip miners? There is suppose to be a firmware upgrade for the 5 chip miner that improves the speed from 300 kh/s - 500 kh/s.
Also do you plan to have any more stock soon?