Everyone's deposits and withdrawals should have gone through by now. Please contact me again if you're missing something.
Yes, all running fine AFAICT.
Hopefully you'll grow big enough you can hire people for 24/7 support & monitoring!
I'm struggling more with how I can hire someone who could be of any use without giving them access to people's money. I think I'll need to write a lot of new code for some kind of support interface.
I think there are many open source support management systems. Why don't you just use one of those?