823 - issue was caused by ARRR going offline on the luxor US server. Users were encouraged to move to the EU server while it was resolved and was successful. The core of the problem was when payments were being processed in the ARRR daemon, new work could not be generated resulting in miners going offline. This in turn caused cgminer to fail over to any available pool. This is a long standing bug in the underlying daemon and has been raised to the dev team to be resolved.

861 - Older customer, had been running firmware for many months. Configuration issue specific to user, was resolved.

-j