Post
Topic
Board Announcements (Altcoins)
Re: [ANN] [POW] [BITC] [NO ICO] BitCash - The world's most useable cryptocurrency
by
1369
on 24/06/2019, 10:46:41 UTC
Basically what happened is I downloaded the wallet, and I opened up the wallet and clicked on the "paper wallet" assuming it was giving me the paper wallet version of the information so I have everything backed up. I then transferred 1800 or so coins to the wallet from the exchange on the address that was provided when I clicked "receive". Anyway, I go away and come back and see that the program has crashed, it comes up with internal error see debug.log

I have tried installing and uninstalling the app many times without any luck, it keeps coming with the same error and I tried entering the private key on the web wallet which I got from the "paper wallet" option in the program thinking this was giving me the "paper wallet" version that I could just print, but guess what.. It is a completely different wallet.

So now Im am scared my coins are lost as the program keeps crashing (installed and uninstalled many times) and hoping the data file is still on my pc...

Hoping the dev can help here as I really do want to include this coin in my portfolio but at this point I am very upset.

Go to the bottom of the original post in this thread, you'll find the official discord link, join that and post about your issue in the support section.

I had an internal error crash happen once upon launch as I was multitasking heavily, not sure if that was the cause but I restarted the wallet and all was well.
I'm going to assume this is an isolated issue involving your setup as this isn't something I've heard about before, but it's important you get some troubleshooting help nonetheless.