Hello i don't send my key to anyone the thing is just i don't understand why they send me at this adress that's is not mine
Tell them again that this is not your address and ask them if they support segwit address because like the above said bitpay doesn't support segwit so this is bitpay's fault.
Did you message them with this address? If not the big question is why they send it on a different address which is not supported on bitpay.
Are you sure that you are talking on Bitpay support or maybe you are dealing on a fake Bitpay?
Can you post the email from of their support here so that we know if you are talking to their real Bitpay support? Can you also post the Bitpay URL here just to verify if the site is legit or a fake one?
Yes i will be happy to share what they said to me please look how the bitpay agent don't heard me i say it's Bitpay agent who have tried to returned me but it's again not in my wallet he think it's me i have made this and he say you need to acces to this recipient wallet..... How can i acces! I don't know what your colleague made but i don't have bitcoin in my wallet !
https://imgur.com/gallery/3MFn4kVHere the screen and i will put another one who show 0.0281 btc it's mark reception but notrhing appear again . And the txid say the transacrion can be never confirmed. It's really boring .
The txid of unconfirmable trransacrtion:
94421de7b772d9875aae98598533ef5ec7b1c47d39cf42d5c92dfcc298c64210
The screenshot
https://imgur.com/gallery/MzxdllAI wanna nortice this 0.0281 btc disappear always, i need analyze funds for see it a few minutes and it disappear again.