there is just one address I think?
support@hashfast.com if I'm not mistaken.
Seems like some people there still work with the fogbugz system, probably not ver helpful for the process.
The sheet of paper that should have arrived with your BabyJet says
techsupport@hashfast.com. I believe this the ZenDesk address...
address. I'm only working on Zendesk, I'm not sure why the FogBugz thing is still active. I'll find out.