Tokens.net support has given you instructions (more than once) via ticketing system and also via e-mail how to proceed in this case. We do not solve this kind of issue(s) on public channels like Telegram or Bitcointalk.
Privacy and security of our clients is an important part of Tokens exchange and we do not take it lightly.
Still no solutions in here! I sent all informations that you want. Fuck i shouldn't send that money to tokens.net. If someone read this post, please use Binance, Bitfinex similar truested exchange. Tokens.net not in coinmarketcap even! I can't believe this happened to me!