Post
Topic
Board Service Announcements (Altcoins)
Re: CoinTracking - Profit/Loss Portfolio and Tax Reporting for Digital Currencies
by
CoinTracking Dominik
on 02/07/2019, 14:23:58 UTC
Dominik
I do not know what the problem is but I am still waiting for an answer to my ticket and email re the re importing of the backup files.
You acknowledged receiving the 2 files that I sent to you back on the 18th June saying

I have received the files and will look at them now.
Thank you!


I am still waiting!
I originally raised this problem back in May and now we are in July??

I recently tried again to re import both the file of the Trade List Full View export and the Trade Table extended view export and both still give the wrong results following the completed re import. The problems are the same as  I have previously outlined to you.

Do you think that it is possible that you could also answer my question or do you not have the answer to the problem?
Thank you
Hi Wayne,

I have just sent you two sample files via our HelpDesk.
These were tested before and the import works without problems.

Again: It is important that exactly this format is used, otherwise an import is not possible.
The parameters are optional.

PS: Our Bitcointalk Thread is a public platform where general questions and problems with CoinTracking can be discussed.
You might not be satisfied with the features and support of CoinTracking. However, we kindly ask you to stop disturbing the overview of the thread with your personal dislike against CoinTracking.
Thank you for your understanding.