Just a quick question... I paid in bitcoin, IF I were to request a refund would I get back $6000 worth of btc or just my btc back? Seeing as the recent price drop and all....
you are assuming you'll get a refund. I haven't seen an official statement on this forum that refund requests will be honored, nor heard from anyone that has successfully asked for, and received, a refund.
Of course I could be wrong, but all I've seen to date is for people that want refunds to submit a ticket.
Good luck. and let us know how it turns out.
It should turn out fine, since there's resellers in place conducting the majority of the sales.
Miner orders from reseller; reseller orders from Black Arrow.
Miner request refund from reseller, and waits till they get to their particular ticket; Reseller submits refund to Black Arrow, and waits till they get to their particular ticket.
Black Arrow can't be sued for not providing a refund to miner because there's no order from them on their books.
All the actors have vetted one another, hence no concerns.
Now, quit spreading FUD, Pentax. The paradigm has swifted, whereupon most everybody wins, unless you're the...
that's me. head fudster.
last I saw refunds were kinda up in the air. to this point I have not seen an unequivocal statement one way or the other.
I have not read every post in this thread, nor all them on BA's forum, however, last update I saw was that they were reviewing if they could issue refunds from their margin or some such thing.
Now we all know that margin must be razor thin, what with this well developed and mature market that has had it's margins reduced to shavings of pennies by rabid competition for many years, right? mmmhmmmm.... Pardon me if I'm a bit skeptical on that particular issue.
seeing as this issue of refunds is a primary concern in all of this for a lot of people I do wonder why a clear statement hasn't been made. If it has, I've missed it, so maybe I'm wrong.
I remember post after post about how you guys would not be affected by the CNY, care to comment why "most of the staff" had off when you previously said it wouldn't affect you guys?
Also since a yes or no answer was never given, will minersource be giving refunds, yes or no?
Minersource cannot issue refunds as they have paid us for your miners.
We're currently making a list with the refund requests to see if we can refund from our margin. Note that our margin is quite low as we have charged our customers $4000 on a miner while others have charged $16000 on the same hardware during the same period.
As we've announced, we've put the ASICs into production and they've been paid in full. Canceling the ASIC now is not possible as we will incur around 85 to 95% penalty so we're left in refunding only from our margin.
There's always another way one could request a refund if they don't mind a 10% restocking fee for wasting their time: Claim your order was part of group buy, whereupon since they always abide by their ToS, a refund will be granted.