The way I see it is, if they haven't lost anyone's funds it should of been made clear in the first announcement. It shouldn't of taken someone flying to Japan from London and dogging the CEO out side there offices to even try to get a response to a simple question.
Even if funds have been lost they must of worked it out days ago and should of made an announcement. I think there's a high chance all the bitcoin's are accounted for I just don't understand if this is the case why they haven't gone out of there way from the very beginning to make this clear and there wouldn't of been a need for people to fly across the world to try and get answers.
Even if they have lost funds it could of been handled so much better, total cluster fuck I just feel sorry for the guys with real life changing amounts stuck.