Client makes wrongful accusations toward our Exchange. The status of the mentioned asset is indicated as the lowest and not recommended for purchase. The client has knowingly bought the trash asset. The fact that the asset is not available for withdrawal at the moment, is not a scam. The acquired funds is still in the clients account, he can sell this asset after the purchase, and withdraw BTC for example.
We gave all explanations to the client as well, we suggested a few ways to solve this situation, but he refused. He threatens, abuses our staff and publish slander that has nothing to do with reality. Such behavior is illegal itself, it broke User Agreement as well local legislation too, this is a true SCAM. We also consider connivance of the bitcointalk administration in such questions - inappropriate.
If it is such a "trash asset," why have you continued to allow people to trade it on your exchange, making fees on every trade? It's been over a year since this problem with Monacoin happened. Today alone, this "trash asset" has done almost 1 BTC worth of volume on your exchange. Also, the bitcoin "administration" is not involved in this. Furthermore, it is not "inappropriate" for community members to support what appears to be a legitimate complaint against you.