If the user knowingly bought the coin while the wallet/withdrawal was disabled then I'd say LiveCoin might have a point but they need to unblock the account. Idiots buying worthless shitcoins is not something an exchange should be responsible for. Still it's a shitty move to allow trading in these circumstances. MONA is trading 75% lower on LiveCoin than it is
elsewhere.
It appears they have another coin that they disabled the wallet for quite sometime and continue to allow trading. The coin happens to be Monero... from what I can tell, it appears Livecoin wants the Monero team to compensate them for 1.8 million worth of losses.
https://www.reddit.com/r/Monero/comments/brd4nf/livecoinnet_xmr_wallet_offline/ Message to Livecoin team. This is a failing strategy. You have a limited window to change your approach to these situations. If you refuse your exchange is
without a doubt finished.
I recommend people get what you can out of this exchange because this kind of behavior is indicative of an exchange that is under water and dealing with its problems in an extremely incompetent manner.