I have done some searching around and see that this is a common complaint. To get straight to the point, it goes something like this - you made an ETH deposit to YoBit, but it was a contract execution. They will point out that you were warned and that's the end of that.
Fine, we get it, we made a mistake, but the ETH is clearly still in their account. It's not like the funds were lost, or it was sent to an incorrect address or whatever. YoBit still owns the ETH that we sent. It should be refunded - a fine is fair.
My question to everyone who has been a victim of this fraudulent behavior - how did you go about it? Did you have any success? What legal recourse do we have? Any insight on this issue will be useful to many of us.
They are YOBIT mate. You have created the mistake, therefore, they will stand on why they should give some effort extracting the funds you have wrongly sent. They can't even solve some minor case by other complainants so I don't see they will spend time to solve your case.
I guess that even on a big exchange, manual extraction isn't really the priority or will take a quite long time before they will get back the wrongly sent funds to their users.
You have no choice but to asked Yobit nicely and repeatedly to get back your funds even you are already pissed-off.