Post
Topic
Board Gambling
Re: Official Americas Cardroom Thread
by
SimplyRouge2
on 05/07/2019, 14:20:34 UTC
Has anyone else been having bitcoin withdrawal issues from ACR this week? 

I requested my first withdrawal in some time from them, and did not get a confirmation via email.  Live chat and telephone support were down too, so I got a little worried. I emailed support and got a response after a few hours that my withdrawal had been deffered.  Here is the exact text they sent me:

Please be kindly informed the status of your payout is under Deferred, which means that your request is still waiting for reviewing! Just need to wait until our cash out department check, and you cash out request. Please keep in mind this usually takes around to 24-72 business hour to be approved.

After a little while I logged in and I saw the funds had been credited back to my account. 

So I played a little, and lost a little, and requested another withdrawal.  I have not the email confirmation which they claim to send when you request a withdrawal for a 2nd time.  I sent an email to support a while back and still have not heard back from them.

I'm officially worried about ACR... and I just signed up for their affiliate program a couple weeks back.