Only one more thing to add, this line they always pull "This appears to be affecting less than 5% of CoinJar’s outgoing bitcoin payments." really pisses me off, 100% of your users can't use your service, it's clearly not 5% they say the same thing with deposits/withdrawals, they keep using this 5% line saying whenever you have a problem with their service you are in the minority, it's your problem, everyone else loves coinjar and has no problems, it's never a good sign when a business is openly dishonest to their customers.