They've been around since 2014 -- 5 years is a long time to build up an epic exit scam by crypto standards.
Yaa, even I can't understand why are they willing to risk a long time reputation under such an questionable TOS. Why can't they just act right here, unblock the OPs account and return his funds ? I too think there repo is more worth than what OP lost
But I can explain that to you
In fact, it is hard to understand why you can't understand it. The simple answer is that they don't particularly care about BTT and neither do most other exchanges out there. But we can still see the Bitfinex thread with Bitfinex representative never showing up again. The inference should be pretty evident and straightforward. They don't give a fuck about the forum any more but they definitely did at the beginning
Apart from that, I'm strongly inclined to believe that it was mostly through Hhampuz's effort that Livecoin agreed to run a signature campaign here (given how eagerly he tried to fix matters with this foul accusation). So the real question that we should ask ourselves is how come that they discard the forum as irrelevant as far as their reputation is concerned. I think that should be a reality check for us all as to how important BTT is these days