Are you doing anything to rectify the negative trust that you now have? Are you going to be letting multiple people cheat in poker? Are winning bets still disappearing?
This is quite worrying. I actually just tried to cash out a small amount of winnings from nitro (first time I've won while using their book in a few months), and they froze my account, and came at me with some baseless accusations. The direct thing they accused me of is having 'overlapping assets' with other accounts. I asked them what that meant, and the only thing they said was a canned response of how my response had been forwarded to Security for review.
I've used Nitrogen off and on for 5 years, and never had a problem with them until recently. They basically gave me a bunch of shit for not depositing on their site. I have a few affiliates there, one who is very active and has deposited over 10 bitcoin in a short period of time, and plays primarily dice, and I use the money I earn from affiliates to degen.
Ever since that conversation with support, it's been one problem after another. The latest accusing me of overlapping assets with random accounts I've never heard of, and they provided no proof either of any relation to the accounts in question.
I will update here when I here back from the security team. Thankfully the amount is negligible, all in all they are holding a little less than $100 USD of my money, again, with zero proof, evidence, or even explanation as to their accusations.
Edit - When I further inquired as to what they are accusing me of, this is the response I get. My initial message is on the bottom, and support's response is on top. A+ support, super professional.

Not to even mention the incorrect grammar and lack of proper punctuation.

