One complaint initiated the thread - there are more complaints. I posted this earlier in the thread. I think the fact that their legal structure appears to be based on untruths is concerning.
They've been around since 2014 -- 5 years is a long time to build up an epic exit scam by crypto standards.
Quadriga was founded in 2013
Bitsane has been around since 2016
"Annonymous" ICO's and ICO's with a fake team disappear all the time.
What makes you think that an exchange with a fake CEO and is owned by a company that claims it never traded is a safe bet ?