Post
Topic
Board Beginners & Help
Re: i need help with my Trezor
by
simplyred
on 14/07/2019, 02:12:17 UTC
Is it normal that i can not send tokens from the wallet if i have old fimware version ?( i can go into my wallet and see my funds but when i send nothing happens )
Thanks so much for the response

Not a trezor user but have you tried updating the firmware maybe that's the cause of the issue?



you are right that is the issue, but if i do that i erase everything on the device, and i do not have the seed.

But like i said i have the password and i can open the wallet and see my funds and be in wallet but i cant send from it because then the site direct me into the upgrade.