Just a small warning to all current and potential users of p2pb2b exchange.
On 01st of July 2019 I've tried to log in into my p2pb2b account and got this error: "Your account has been blocked, please contact support".
I've emailed to support and got this answer:
Dear customer!
Please be informed that we are carrying out the investigation based on your report.
But in order to take further legal actions (including reporting to law enforcements) we kindly ask you to make your report in conformity with our fraud reporting procedure.
In accordance to section XV of P2PB2Bs Terms of Use Agreement User has to report fraud, related to certain operation(s)/asset(s)/account(s) to the P2PB2Bs legal department
legal@partida.io. Fraud report has to be made from the Users email bound with his verified account to authenticate User's identity.
Therefore, we kindly ask you to make the request from email, bound with your account, verified on p2pb2b.io to email
legal@partida.io. Please, explain all the circumstances known to you.
Please accept our apologises for possible inconveniences as you have already submitted the report to us via other channels. But we ask to make formal request as mentioned above.
We appreciate your understanding!
I've emailed to
legal@partida.io and asked the reason of block - no answer.
I've messaged several times to
support@p2pb2b.io and received identical messages like:
Your account was currently blocked for the security. Soon we will contact you by your email. Please wait!
Today is 16th of July, my account is still blocked, and still no meaningful answer from support.
Thank you for you message.