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We have checked with them, and we are expecting final tracking numbers from customs on your parcel within the next few working days, after which we will update your order.
Warm Regards,
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We have checked with them, and we are expecting final tracking numbers from customs on your parcel within the next few working days, after which we will update your order.
Warm Regards,
...
My reality: I got the tracking but its from a May 2013 shipment to someone else. Their explanation is that SA Post "recycles" tracking numbers and said it would update in 2-3 days. Its now been 6 going on 7 days where my tracking has not been updated. I'm really feeling screwed from doing business with this company as I've now had said hardware for months that I didn't want to bother having to gery-rig with milkcrates and other bullshit because I thought I was getting the product within a reasonable time frame. Now I'm wishing I just built the thing myself as I could have probably done it with plywood, a hacksaw, wood screws, and an electric powerdrill.
Uh no dude, per the email when you were sent your tracking number: "NB: Due to the current post office strike, the domestic tracking site may not work and your order may not track for several working days. We are using side channels to try and get parcels prioritised and processed as quickly as possible despite the strike, though, so your order should not be unduly delayed."
If you've had your hardware for months and you wanted this "within a reasonable time frame" it would probably have been a good idea to choose a shipping method that doesn't have a transit time of well over a month...
