I was also hoping to see a bigger office and over a hundred employee but who needs that if the exchange has a strong security and it is safe to trade, the only downside is with few employee some concern are not being met.
Mate, you're missing the point. It's not about a bigger office or over a hundred employees. Actually, the first two images that you're seeing in my post are the ones which are provided by HitBTC at their official website, while the next two images that you're seeing are the ones which were captured by a visitor (who visited HitBTC's office). Surprisingly (or maybe unsurprisingly?), their office was locked up and no one (of HitBTC team) was present at that address.
Most of the complaints about Hitbtc could be narrowed down to the problem with the delays in withdrawals. People who say they face troubles with KYC, later manage to pass it and withdraw their coins. Generally, that's it. Hitbtc should work faster but it's not a scam.