it was determined that a former programmer of the software provider, who had legitimate access, was able to gain additional access and download the database of Betcoin and several other licensees of the software. After this relationship was terminated, he no longer had any access to the database and at no time did he have access to any company or user funds.
I think this very well could be a lie.
Blaming a former employee looks much less bad on Betcoin than a third party gaining access. Also, Betcoin has a history of telling blatant lies both big and small. (Including lying about having a "new start, new owners etc", multiple times, in order to blame past scandals on someone else)
This isn't the first time something like this has happened.At this rate, I feel their trust feedback could go back to neutral soon.
Ummm no.