Have they tried to create a Type 2 or 3 flag? Creating a Type 1 flag shouldn't prevent them from also creating a higher level flag on the same user. See below from theymos:
These limits are in place:
- Per 180 days, you can only give 1 flag of each type to a given user. So you can't give someone multiple written-contract-violation flags in 180 days, for example.
- Globally, per year you can only create 1 flag per activity point you have, but at least 1/year.
I completely missed that. In my mind it was what I said in the OP. Thanks o_e_l_e_o for the clarification. I will lock this topic in the next few hours just to ensure if anyone has anything to say then they can post.
In this case I will create a new flag with type 3.
Thanks again!
I do not see the new red flag yet however once you are able to create one then please feel free to PM me in case I miss to support it. Sorry about the wrong information in the PM. Hopefully you understand now that I was not well informed.