Naturally we have paused the deleting of the logs for this time period, since we have created this mess we must somehow be able to figure it out.
Also every transaction that has been locked is saved indefinitely so we should be able to unfreeze it regardless of the log status.
No user should "give up", please contact us if anything is missing still, preferably on the service and your money shall of course be returned. To take someone else's money is not something we like to do and it's the principle we have been operating with for all these years.