Already swapped hashboards and had same issue. Its a connect loose for sure, M3X's are unstable and restarts randomly for some reasons when it restarts there is a low chance that hashboard will work. Have been 2 days without working and today it restarted and started working, giving same ths like other boards.
Connect cable is stuck and cannot be removed.
Yeah they have three separate cables.
It could be a bad cable.
But if it can not be removed you cant put a new one in its place.