Your veil might be in a different balance. Please go to Settings > Zerocoin Minting, you will be able to see the breakdown of your veil in the different balance types. Then you can refer to this article for the different commands to send each balance:
To convert your basecoin veil into zerocoin veil, you have to "mint" your basecoin. You can do this through Settings > Zerocoin Minting screen. Input the amount, check "Use Basecoin" if you are minting from basecoin, and then click MINT. Note that there is a flat 0.01 veil fee with each mint.
To convert zerocoin veil into basecoin veil, you can use the command spendzerocoin AMOUNT false true 100 ADDRESS. There is no fee for this type of send.
For the other ways to send veil balances please refer to this article: