So, if I send some coins to a wallet and then next day that coin get removed from the wallet without a warning, I should just accept that my coins are lost and I should argue with them about this?
And they not just a wallet, they are an exchange, too.
I wrote the email to them 2 weeks ago, they don't even care to respond.
And yes, it wrote to me I have to wait 3 minutes before I can post again, but that would have been my first post 🤔 when the 3 minutes were gone I tried to post again, it said I already posted it but it wasn't there.
From your testimony looks shady indeed.I'd give a generic advice with only using a popular exchange or popular wallet but it seems that you already lost your money maybe you can spread your problem to the internet so that you may catch their attention and to prevent people from being a victim there aswell. With these kind of exchanges usually they just don't care how many times you submit a ticket, the best is to ruin their reputation if they don't want to be responsible.
That's the reason I came back to BTCTalk, I want people to know that they can't be trusted or somehow reach that they start working on their serious issues. Many customers had issues and they wrote it in their Telegram group. Do you know what their response was for this? They muted the group today...