Fake Skype account, thanks for the link.
Live longer, with less stress: please avoid BFL, Hashfast, Mt.Gox, BTC-E and Cryptsy 
BTC-E is OK, did you read the link quoted above?
also, Cryptsy has issues but they are legit.
It scares me, the support is fake, however, he has the power to ban the user in btc-e