I'm curious to know what you all feel are the most important features of gambling websites/apps/games?
Chat box.
Fast replying customer support not the bots.
Multiple coins.
Multiple games.
Support on bitcointalk.
Well, the most important thing is the trust of the site. If the site is not trusted and reputed, then even if they good customer support, many games and coins support, it really doesn't matter. This is why the old reputed sites have edge over the newly created gambling sites because the old ones have established trust among its players.