OP, did you complete the "automated Face Verification process?"
Automated Face Verification process? Selfie with ID? Yes, complete.
Then reading between the lines, they flagged you for suspicious activity. This could be related to the outputs you sent. Is there any chance they could be associated with illicit activity, sent directly from a dark web marketplace or something?
Another possibility is your verification documents. Let's say hypothetically that two different accounts used your documents to verify, whether because someone stole your documents or vice versa. Binance would demand a video verification to determine who is truly associated with those documents.
That is why I can't give to them other information besides that I have just given.
I'm afraid that the employees of Binance may sell the personal data about the clients or the hackers may get my information from this exchange.
This is a very strange and very disturbing story. I would like you to answer me the following:
- How long have you been without logging in to binance? or did you login every day?
- Did you make constant withdrawals (something like every day)?
- Do you make very high value deposits constantly?
I want to see if I find any patterns, as I use binance I want to beware, you never know when these exchanges become scam
-I didn't visit this exchange during few months before this day, but there were the days when I visited this exchange two days running (during trading).
-There were not constant withdrawals, but there were few withdrawals last year. This year there were not withdrawals (except the failed effort).
-Only last year I made few big deposits.