Please stop spread FUD.
Please understand that we are a regulated licensed institution and are bound by very strict AML/CFT regulation, internal compliance/AML procedures. Our procedures are registered by the regulator and not meeting them may cause criminal liability.
At certain circumstances we are forced to freeze accounts of users - it is the demand of law and it is how the regulated financial world works at a moment whether we like it or not.
Besides, as you understand, we can't share nor our correspondence with regulator nor process of the investigation nor the exact reasons for blocking the account.
It is the choice of each person to deal with regulated exchanges with compliance, AML, KYC demands or with not regulated who don't face such issues.
At a moment the issue, discussed in the topic, is solved. The account is unblocked.
I got almost the same as PM from p2pb2b.io. I would like to ask konungbarber to confirm if the issue was resolved.
@p2pb2b.io, you guys really need to communicate with your customers. If they are hard to handle then give them enough time, nurse them so that they understand you and leave you with this feeling that you have tried your best.
Yes, my account has been unblocked.
At the moment there is an issue with locked balances. I hope support will help me faster than in 3 weeks)